In the past year alone, we’ve celebrated companies like ServiceMaster, Evergreen Packaging and Sedgwick for choosing Memphis as the home for their corporate headquarters. When you combine a rich tradition of entrepreneurship with a business climate like ours, you get a long list of companies that call Memphis home.

Source: Memphis Business Journal Book of Lists 2018

More than 160 call centers operate in the Memphis metro area across all industries. These companies employ over 100,000 people and provide customer service to patrons throughout the globe. They also reap the benefits of doing business in Memphis, such as:

• Central Time Zone location provides longer incoming and outgoing calling hours, allowing companies to reach a broader customer base.
• More than 71,000 full-time and part-time college students available as a labor pool for call center operations (within a 50-mile radius).
• State training assistance and dollars available for customer service representatives.
• Over 96,000 adults in the Mid-South were able to speak a foreign language, such as Spanish or Spanish Creole, Indo-European languages, Asian and Pacific languages and more.

More and more companies are taking advantage of shared services to lower operating expenses and gain a competitive advantage. With a host of other benefits for doing business in Memphis, we’re the ideal location for your shared service facility. In fact, Memphis shows strength in the following areas:

• Financial shared service centers: These frequently include accounts payable, accounts receivable, general ledger, travel and entertainment expense, purchasing and other financial and accounting activities.
• Human resources shared services centers: These commonly include payroll, compensation and fringe benefits, and general human resources administration.
• Information technology shared services centers: These typically include computer help desk functions, vendor relations management, and overall IT administration.
• Hybrid shared services centers: These may combine elements of financial, human resources and IT shared services as well as other corporate support activities, such as real estate facility management and legal services.

There are more than 20 known shared services and data centers in the Memphis area, providing IT and other services to branches across the globe. These companies include:

• International Paper
• Pfizer
• NYK Service
• Schwan’s Food Service
• TBC Corporation
• FedEx
• ServiceMaster
• AutoZone

Colocation centers offer small-to-medium sized companies a solution for their network security, maintenance and storage. Memphis is home to six colocation centers that offer their customers access to climate controlled facilities that are equipped with the latest security, 24/7 on-site support and ongoing maintenance of servers and data stored on their networks. If your company is looking for assistance with IT management and data storage without the added cost of square footage, a colocation center may be the solution you need.