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Headquarters & Back Office

The Top Choice for HQs

Over the past few years, more and more companies have chosen Memphis as the place for their headquarters and back office. With an unbeatable cost of living and access to some of the best food, arts and entertainment, Memphis will allow your leadership and employees to live large.

In the past year alone, we’ve celebrated companies like ServiceMaster, Evergreen Packaging and Sedgwick for choosing Memphis as the home for their corporate headquarters. When you combine a rich tradition of entrepreneurship with a business climate like ours, you get a long list of companies that call Memphis home.

Largest Memphis HeadquartersEmployeesProduct & Service
FedEx32,000Air & Ground Cargo Carrier
Baptist Memorial Healthcare8,680Healthcare
Century Management2,800McDonald’s Franchise Management
ServiceMaster2,511Housekeeping, Termite and Pest Control, and Landscape Maintenance Services
First Horizon National2,200Commercial Banking
International Paper2,200Manufacturing Paper & Packaging Products
Accredo Health1,650Healthcare Services
Central Defense Services1,636Security Guard Services
Thomas & Betts Co.1,102Manufacturing Electrical Connectors, HVAC Equipment, and Transmission Towers

Source: Memphis Business Journal Book of Lists 2018

More than 160 call centers operate in the Memphis metro area across all industries. These companies employ over 100,000 people and provide customer service to patrons throughout the globe. They also reap the benefits of doing business in Memphis, such as:

  • Central Time Zone location provides longer incoming and outgoing calling hours, allowing companies to reach a broader customer base.
  • More than 71,000 full-time and part-time college students available as a labor pool for call center operations (within a 50-mile radius).
  • State training assistance and dollars available for customer service representatives.
  • Over 96,000 adults in the Mid-South were able to speak a foreign language, such as Spanish or Spanish Creole, Indo-European languages, Asian and Pacific languages and more.

More and more companies are taking advantage of shared services to lower operating expenses and gain a competitive advantage. With a host of other benefits for doing business in Memphis, we’re the ideal location for your shared service facility. In fact, Memphis shows strength in the following areas:

  • Financial shared service centers: These frequently include accounts payable, accounts receivable, general ledger, travel and entertainment expense, purchasing and other financial and accounting activities.
  • Human resources shared services centers: These commonly include payroll, compensation and fringe benefits, and general human resources administration.
  • Information technology shared services centers: These typically include computer help desk functions, vendor relations management, and overall IT administration.
  • Hybrid shared services centers: These may combine elements of financial, human resources and IT shared services as well as other corporate support activities, such as real estate facility management and legal services.

There are more than 20 known shared services and data centers in the Memphis area, providing IT and other services to branches across the globe. These companies include:

  • International Paper
  • Pfizer
  • NYK Service
  • Schwan’s Food Service
  • TBC Corporation
  • FedEx
  • ServiceMaster
  • AutoZone

Colocation centers offer small-to-medium sized companies a solution for their network security, maintenance and storage. Memphis is home to six colocation centers that offer their customers access to climate controlled facilities that are equipped with the latest security, 24/7 on-site support and ongoing maintenance of servers and data stored on their networks. If your company is looking for assistance with IT management and data storage without the added cost of square footage, a colocation center may be the solution you need.

Headquarters & Back Office Workforce

Chief Executives

low – $78,416
average – $146,014
high – $208,936

Marketing Managers

low – $47,320
average – $78,457
high – $115,336

Sales Managers

low – $51,168
average – $90,511
high – $136,448

Human Resource Managers

low – $60,112
average – $90,984
high – $114,296

Source: U.S. Bureau of Labor Statistics,
Occupational Employment Statistics
May 2015

Office Clerks, General

low – $20,488
average – $28,975
high – $36,400

Secretaries, Except Legal, Medical, and Executive

low – $22,880
average – $31,877
high – $38,168

Receptionists and Information Clerks

low – $19,552
average – $26,260
high – $29,432

Executive Secretaries and Administrative Assistants

low – $33,176
average – $45,730
high – $55,536

Source: U.S. Bureau of Labor Statistics,
Occupational Employment Statistics
May 2015

First-Line Supervisors of Office and Administrative Support Workers

low – $34,528
average – $50,084
high – $65,416

Switchboard Operators, Including Answering Service

low – $20,696
average – $27,500
high – 31,720

Bill and Account Collectors

low – $23,816
average – $31,864
high – $37,648

Billing and Posting Clerks and Machine Operators

low – $25,376
average – $32,795
high – $37,960

Credit Authorizers, Checkers, and Clerks

low – $23,296
average – $35,051
high – $44,408

Customer Service Representatives

low – $22,672
average – $31,534
high – $40,144

Data Entry Keyers

low – $20,696
average – $25,545
high – $28,808

Source: U.S. Bureau of Labor Statistics,
Occupational Employment Statistics
May 2015

Network and Computer Administrators

low – $56,992
average – $78,185
high – $93,392

Database Administrators

low – $55,536
average – $82,574
high – $94,328

Information Security Analysts

low – $34,632
average – $59,552
high – $78,208

Computer Support Specialists

low – $31,096
average – $47,237
high – $59,800

Source: U.S. Bureau of Labor Statistics,
Occupational Employment Statistics
May 2015


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