As CEO of ServiceMaster by Stratos, I serve as a leader to more than 500 employees, or service partners as we like to call them. I work in the business, on the business and everything in between. You might see me in a boardroom making crucial business decisions one day, and the next you may see me sweeping a floor alongside a service partner. To me, leadership isn’t just delegation or instruction. Effective leadership requires one to be a servant leader by getting into the thick of things with the team when needed, treating others with respect and setting a good example.
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