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Job Opportunities
Senior Director of Finance & Compliance | Communications Manager | Executive Assistant | Membership Account Executive
Senior Director of Finance and Compliance
Location: Memphis, Tennessee
Reports To: Executive VP of Workforce and Community Development
The Greater Memphis Chamber serves as the fiscal agent for the Greater Memphis Local Workforce Board (GMLWB) and is seeking a Sr. Director of Finance and Compliance to manage the fiscal team and ensure compliance with federal and state regulations.
Position Overview:
The Senior Director of Finance and Compliance is a key leadership role responsible for overseeing the financial management, compliance, and grant accounting functions within the organization. This position will ensure the integrity of financial reporting, manage grant-related finances, and ensure compliance with regulatory requirements. The ideal candidate will have extensive experience in financial management, particularly in grant accounting, and a strong understanding of compliance frameworks.
Key Responsibilities:
1. Financial Management
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- Oversee the financial planning, budgeting, forecasting, and reporting processes.
- Ensure accurate and timely financial reporting, including monthly, quarterly, and annual financial statements.
- Develop and implement financial strategies to support the organization’s goals and objectives.
- Monitor and manage cash flow, ensuring adequate liquidity for operations.
- Lead the preparation and presentation of financial reports to the Workforce Board of Directors and Chamber senior management.
2. Grant Accounting
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- Manage the financial aspects of grant funding, including budgeting, tracking, and reporting.
- Ensure compliance with all grant agreements, donor requirements, and applicable laws and regulations.
- Work closely with program teams to develop and monitor grant budgets and financial reports.
- Oversee the preparation of grant-related financial reports for the State of Tennessee other funders and stakeholders.
- Develop and maintain systems and processes for grant management and accounting.
3. Compliance
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- Ensure compliance with federal, state, and local regulations, as well as donor requirements.
- Oversee the development and implementation of internal controls to safeguard the organization’s assets and ensure the accuracy of financial records.
- Lead the annual audit process, liaising with external auditors and ensuring timely resolution of any audit findings.
- Develop and maintain policies and procedures related to financial management and compliance.
- Provide training and guidance to staff on compliance-related matters.
4. Leadership & Management
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- Lead and mentor the finance and compliance teams, fostering a culture of accountability, collaboration, and continuous improvement.
- Collaborate with senior leadership to align financial and compliance strategies with organizational goals.
- Represent the finance and compliance functions in cross-departmental initiatives and strategic planning.
- Provide thought leadership on financial sustainability, risk management, and compliance best practices.
5. Strategic Planning
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- Contribute to the development of the local and regional plans that align with long-term financial strategies and organizational goals.
- Identify and assess financial risks and opportunities, providing recommendations to senior leadership.
- May be required to support the development of new funding opportunities, including grant applications and fundraising initiatives.
Qualifications:
- Bachelor’s degree in Finance, Accounting, or a related field; CPA or CMA certification preferred.
- Minimum of 10 years of experience in financial management, with at least 5 years in a senior leadership role.
- Proven experience in grant accounting, including managing multi-million-dollar grants from diverse sources.
- Strong knowledge of financial regulations, compliance standards, and audit processes.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Demonstrated leadership ability with experience managing and developing high-performing teams.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Proficiency in financial management software and advanced Excel skills.
Preferred Qualifications:
- Experience in the non-profit or public sector.
- Familiarity with federal grant regulations, including OMB Uniform Guidance.
- Experience with financial management systems such as QuickBooks, SAP, or Oracle.
Compensation:
- Commensurate with experience
Please apply by completing the form below. Application will remain open until the position is filled.
Communications Manager
Location: Memphis, Tennessee
Reports To: Chief Communications Officer
Position Overview:
The Communications Manager effectively conveys the Greater Memphis Chamber’s mission through various channels including public relations, media outreach, and social media. Additionally, they actively contribute to the strategic planning and development of the Chamber’s initiatives and programs as a valued strategic partner.
Essential Functions:
- Develop & execute media relations policy.
- Initiate, develop, and maintain local and national media & public contacts for disseminating information.
- Serve as lead for media trips throughout the nation.
- Maintain Communications Crisis plan.
- Develop and produce weekly communication piece to disseminate to entire chamber membership. Will be called upon to develop and produce critical/urgent messages to membership.
- Write and create social media content and oversee Chamber-related social media platforms.
- Required to “cover” special events and meetings for Chamber-related social media platforms.
- Will play a significant role in maintaining and updating memphischamber.com
- Contribute written pieces monthly to Chamber and Memphis Moves blogs.
- Research materials for and write speeches and position papers (editorials/letters) for company officials and investors.
- Arrange interviews for and regularly brief executive team on sensitive and/or sometimes controversial issues; recommend public relations course of action in crises and in routine public relations situations.
- Coordinate press conferences.
- Works closely with the Marketing Director and Events Director.
Other Functions:
- Assist departments with special events (Board Meetings, Leadership Luncheons, Breakfast Forums, etc.)
- Take photos at special events and meetings.
- Assist with PowerPoint presentations.
- Serve as a consultant with members regarding their communication needs at least once a month.
- Perform other duties as assigned.
Requirements:
- Bachelor’s degree in English, Public Relations, Communications, Political Science, or related field five to seven years work-related experience; or Master’s degree in same areas with four years work-related experience.
Knowledge, Skills, and Abilities:
- Working knowledge and skill in desktop publishing skills preferred. Knowledge of some of the following programs: Adobe Creative Suite (including Illustrator, PhotoShop, InDesign, and Acrobat); Constant Contact; PowerPoint; and Canva.
- Ability to write clearly and communicate effectively both orally and in writing.
- Attention to detail in written communication; error-free spelling and grammar.
- Ability to work under deadline pressure and extra hours if needed on assignments.
- Ability to interact with local and national members of the media on a daily basis; ability to interact with elite members of the business community and elected officials as needed.
- Ability to interact with other staff members to assure that the mission of the organization is adequately portrayed.
- Good judgment and strong decision-making skills.
- Skill in prioritizing multiple tasks.
- Outstanding interpersonal skills; team player; ability to positively respond to feedback and constructive criticism of work on a daily basis.
Environmental Requirements:
- Most work is conducted in typical indoor office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
- frequently required to sit, talk, and hear;
- occasionally required to walk;
- regularly uses hands and fingers to feel, handle, or operate objects, tools, or controls;
- constantly reaches with hands and arms;
- occasionally lifts and/or moves up to 30 pounds;
- regularly uses close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This job description reflects management’s assignment of essential functions; it is not meant to be all-inclusive of the tasks that may be assigned.
Please apply by completing the form below. Application will remain open until the position is filled.
Executive Assistant
Location: Memphis, Tennessee
Reports To: President & Chief Executive Officer
Position Overview:
This position provides high-level administrative support for the President and CEO, including correspondence, maintaining databases, scheduling meetings, taking meeting notes as requested, arranging events, making travel arrangements, and sending out prospect materials.
Essential Functions:
- Make travel and other arrangements for President and CEO for trade shows, conferences, international trips, prospect visits, and other business travel requirements.
- Manage the Access database for use in prospects, contacts, consultants, existing business, and international information. The prospect database includes capital investment amounts, job creation, and square footage for expansions, congressional and location information. The EBT database includes each business that the team met and any notes/results, plus congressional information. The International database includes all event details and attendees of every meeting held. This information is used to track all the Economic Development’s Departments activity and needs to be accurate and up to date.
- Schedule events/meetings, create and distribute invitations, receive RSVPs, prepare agenda and materials, and handle all logistics for the meeting to include scheduling meeting rooms, arranging for any food/beverage needs, and registering attendees.
- Organize the Red-Carpet Tour (a VIP event where site-selection representatives are invited to visit Memphis). Schedule meeting rooms and select catering needs, arrange audio visual equipment, assign transportation, secure gifts/business notebook, arrange business / pleasure bus tours with agendas, distribute invitations, receive RSVPs, and schedule guest airline reservations. Select venues and tour bus companies.
- Schedule meetings for President and CEO and other executives, including Board members and Chairman’s Circle investors as required.
- Maintain updated member list Executive contacts.
- Draft and/or type and distribute correspondence for the Executive department.
- Other functions as needed or assigned.
Other Functions:
- Serve as back-up at front-desk as needed.
Requirements:
- High school degree or GED; Degree in business-related field is a plus.
- Minimum ten (10) years of work-related experience
Knowledge, Skills, and Abilities:
- Excellent interpersonal skills and ability to relate well to others.
- Outstanding verbal and written communication skills.
- Strong organizational skills for the performance of a variety of complex administrative duties.
- Ability to represent the organization to external constituents.
- Proficiency in Microsoft Office applications.
- Must be able to operate standard office equipment, including telephone, calculator, computer, printer, typewriter, fax, and copier.
Environmental Requirements:
- Work is conducted in a typical indoor office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
- frequently required to sit, talk, and hear;
- occasionally required to walk;
- regularly uses hands and fingers to feel, handle, or operate objects, tools, or controls;
- constantly reaches with hands and arms;
- occasionally lifts and/or moves up to 30 pounds;
- regularly uses close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This job description reflects management’s assignment of essential functions; it was not meant to be all-inclusive of the tasks that may be assigned.
Please apply by completing the form below. Application will remain open until the position is filled.
Membership Account Executive
Location: Memphis, Tennessee
Reports To: Business Sales Manager
Position Overview:
The Membership Account Executive (MAE) is responsible for promoting the Greater Memphis Chamber, cultivating and obtaining new members, selling upgrades to existing members, increasing sales revenue on a monthly basis. MAE’s will work with the Retention Team to prevent client attrition.
Essential Functions:
- Researches prospects for new membership through initial telephone and personal contact to inquire about their specific needs;
- Responds to telephone inquiries regarding the Chamber and membership, and refers calls appropriately, if needed;
- Drafts correspondence, and prepares and sends out Chamber information to potential members;
- Meet pre-determined revenue goals thru sales activities;
- Solicits upgrades from current members;
- Records specific detail on why each member joined the Chamber within Chamber’s database, ChamberMaster;
- Coordinate with Membership Engagement Specialist and various departments as necessary to fulfill membership benefits such as ribbon cuttings, member spotlights, articles, Ambassador Program, and Committee Participation;
- Attends and participates in Chamber and other events, as requested;
- Responsible for abiding by the sales team’s “Standards and Procedures;”
- Ensures that new members access “New Member” website;
- Ensures that new member company data, including web-based information, member contact information, and member records within ChamberMaster are current and complete;
- Increase membership involvement by improving relationships with customers and facilitating the fulfillment of their membership needs;
- Other duties and responsibilities as assigned.
Key Accountabilities:
- Utilize sales process and customer service techniques to sell memberships and fulfill member needs. Demonstrate an ability to deliver clear and concise verbal messages live, through email and voicemail;
- Documentation of all verbal and written member interaction into the Chamber’s database;
- Respond to or forward all voicemail and email messages within one business day.
Interactions:
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Interacts daily with all staff and the general public in person, by telephone and through correspondence.
Qualifications & Requirements:
Education/Experience:
- Bachelor’s degree or equivalent sales experience (4+ years) required.
- Must possess a valid driver’s license.
Knowledge, Skills, and Abilities:
- Proficiency with word processing (MS Word), spreadsheet (MS Excel), calendar program (MS Outlook) and preferred exposure to a relational or customer relation management database.
- Excellent written and verbal communication skills, to include exceptional phone communication skills.
- Excellent interpersonal skills, including tact and professionalism in dealing with staff and the public.
- Perform basic mathematical computations.
- Possess strong public speaking skills.
- Ability to write business correspondence and other documents.
- Ability to prioritize multiple tasks and project deadlines.
- Must be able to operate standard office equipment, including telephone, calculator, computer, printer, fax, and copier.
- Knowledge of Memphis and surrounding areas
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
- Frequently required to sit, talk, and hear,
- Occasionally required to walk,
- Regularly uses hands and fingers to feel, handle, or operate objects, tools, or controls,
- Constantly reaches with hands and arms,
- Occasionally lifts and/or moves up to 30 pounds,
- Regularly uses close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description reflects management’s assignment of essential functions; it is not meant to be all-inclusive of the tasks that may be assigned.
Please apply by completing the form below. Application will remain open until the position is filled.