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Job Opportunities
Research Analyst | Procurement Manager | Deputy Director of Performance and Compliance
Research Analyst
About the Role
The Greater Memphis Economic Research Group (GMERG) team is seeking a detail-oriented and analytically driven Research Analyst to support the Chamber’s economic, workforce, and community development initiatives. This role plays a key part in transforming complex data into actionable insights that guide business attraction, retention, and strategic decision-making across the Greater Memphis region.
The ideal candidate combines technical expertise in data visualization and database management with a passion for advancing the region’s economic prosperity through high-quality research and analysis.
Key Responsibilities
- Design, build, and maintain interactive Tableau dashboards for internal and public-facing reports.
- Develop and optimize SQL queries to extract, manage, and analyze data from CRM and other database systems.
- Integrate data from multiple sources and APIs to automate dashboard updates and reporting workflows.
- Conduct detailed data analysis to support economic, workforce, and community development projects.
- Develop reports, presentations, and visualizations that effectively communicate findings to internal and external stakeholders.
- Collaborate with other Chamber departments to provide data-driven research support.
- Clean, transform, and validate data for accuracy, consistency, and reliability.
- Support automation of data processes through scripting (e.g., Python, R) and API connections.
- Document methodologies, data sources, and update procedures to ensure transparency and reproducibility.
- Contribute to the ongoing design and enhancement of GMERG dashboards and databases to improve usability and insight delivery.
Qualifications
Required:
- Bachelor’s degree in Economics, Public Administration, Data Analytics, Computer Science, Statistics, or a related field. (Master’s degree preferred).
- 2–4 years of experience in research, data analytics, or data visualization roles.
- Proficiency in Tableau (or similar visualization tools) and SQL for data querying and management.
- Experience connecting APIs and automating data integration workflows.
- Strong analytical and quantitative skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite and understanding of data governance best practices.
- Excellent written and verbal communication skills, with the ability to translate complex data into clear, actionable insights.
Preferred:
- Experience with Microsoft Dynamics CRM or other relational database systems.
- Proficiency in Python or R for automation and data analysis.
- Familiarity with Lightcast, IMPLAN, or similar economic and workforce data tools.
- Experience with cloud database environments (e.g., Azure SQL, Snowflake).
- Knowledge of REST APIs and data integration best practices.
- Basic understanding of geospatial tools (e.g., ArcGIS, QGIS).
About the GMERG Team
The Greater Memphis Economic Research Group (GMERG) is the research division of the Greater Memphis Chamber. GMERG delivers data-driven insights that inform economic strategy, workforce initiatives, and community advancement across the Greater Memphis region. Through innovative research and applied analytics, GMERG empowers business leaders, educational institutions, and community partners to make informed decisions that strengthen our regional economy.
This job description reflects management’s assignment of essential functions; it was not meant to be all-inclusive of the tasks that may be assigned.
Please apply by completing the form below. Application will remain open until the position is filled.
Procurement Manager
Position Summary
The Procurement Manager is the region’s lead purchasing agent, responsible for overseeing all procurement and contracting functions to ensure compliance with federal, state, and local regulations, including WIOA requirements. This role manages the full contract lifecycle, including the organization, tracking, and renewal of all contracts, revisions, and amendments, and leads competitive and noncompetitive procurement processes. The Procurement Manager ensures transparent and efficient purchasing practices, oversees all Requests for Proposals (RFPs), and provides guidance on proper posting procedures and legal requirements to maintain compliance in a competitive environment. This position also supports the organization in sourcing services, vendors, and materials necessary to meet programmatic and operational needs.
Essential Duties and Responsibilities
- Manage the full procurement cycle, including RFPs, bids, sole-source justifications, evaluations, and contract negotiations.
- Serve as the central authority for managing, organizing, and tracking all contracts, amendments, revisions, renewals, and expirations.
- Ensure procurement activities comply with WIOA regulations, Uniform Guidance (2 CFR Part 200), state procurement policies, and internal procedures.
- Lead RFP processes, ensuring compliance with proper posting guidelines, competitive procurement requirements, and legal language.
- Oversee vendor selection, contract execution, and ongoing contract monitoring to ensure accountability and performance.
- Collaborate with finance and program teams to align procurement decisions with budgetary and programmatic goals.
- Source vendors, materials, and services to support workforce board operations, including specialized services such as employee verification systems, technology platforms, and other contracted services.
- Develop and maintain procurement policies, procedures, templates, and tools.
- Maintain accurate and comprehensive records of all procurement and contracting activities for audit and monitoring purposes.
- Provide technical assistance and training to staff and providers on procurement and contracting requirements.
- Advise the Executive Director and leadership team on procurement strategies that maximize value, efficiency, and compliance.
Qualifications
- Bachelor’s degree in Business Administration, Public Administration, Finance, or related field.
- Minimum of 3–5 years of progressive experience in procurement, contracting, or grants management.
- Strong knowledge of procurement regulations, preferably related to federal workforce or public-sector funding.
- Demonstrated ability to manage competitive procurements, sole-source justifications, and full contract lifecycles.
- Proven ability to draft, review, and track contracts, amendments, and renewals.
- Excellent organizational, negotiation, and communication skills.
This job description reflects management’s assignment of essential functions; it was not meant to be all-inclusive of the tasks that may be assigned.
Please apply by completing the form below. Application will remain open until the position is filled.
Deputy Director of Performance and Compliance
Position Summary
The Deputy Director of Performance and Compliance is the region’s lead on workforce performance accountability, data integrity, and system standardization. This role ensures consistent use of the Virtual One-Stop (VOS) and related systems across all partners and providers, monitors program compliance, and drives accurate and timely performance reporting. The Deputy Director serves as the primary liaison with the Tennessee Department of Labor and U.S. Department of Labor on performance certifications, quarterly data validation, and reporting requirements. This role is central to maintaining the accuracy of the Greater Memphis Workforce Dashboard and ensuring the region meets or exceeds performance goals.
Essential Duties and Responsibilities
Performance Management
- Lead the collection, validation, and reporting of workforce performance data in alignment with WIOA requirements.
- Serve as the primary contact with TDLWD and USDOL for quarterly performance certifications and reporting.
- Track performance outcomes, identify trends, and support corrective action when targets are at risk.
- Oversee and help track minimum participant expenditure rates, work experience performance, system reporting practices, and all other required performance metrics.
- Ensure the Workforce Development Board has timely and accurate performance dashboards and reports.
- Oversee performance quality and data team members
System Standardization
- Oversee consistent use of the Virtual One-Stop (VOS) and related systems across the regional workforce network.
- Provide training and technical assistance to staff, providers, and partners on system functionality and reporting standards.
- Develop and enforce standard protocols for data entry, case management, and documentation to ensure accuracy and compliance.
- Collaborate with IT staff and analysts to streamline system processes and improve data integration.
Compliance Monitoring
- Conduct program monitoring of subrecipients and contracted providers to ensure adherence to WIOA program requirements and policies.
- Document findings, prepare monitoring reports, and follow up on corrective actions.
- Provide guidance and technical assistance to providers to improve program performance and compliance.
Capacity Building & Training
- Deliver system-wide training on proper use of data systems, performance reporting, and compliance requirements.
- Develop resources, manuals, and refresher training to promote continuous quality improvement.
- Serve as a knowledge leader for staff and providers in interpreting performance standards and compliance rules.
Qualifications
- Bachelor’s degree in Public Administration, Business, Data Analytics, Workforce Development, or related field (Master’s preferred).
- Minimum of 3 years of experience in workforce development, program performance, or compliance monitoring.
- Demonstrated expertise with workforce performance accountability measures under heavily regulated
- Strong knowledge of workforce data systems (VOS or similar case management/reporting systems).
- Experience with data visualization and business intelligence tools (Power BI, Tableau, or similar) to analyze data and communicate performance outcomes.
- Proven ability to lead data standardization efforts across a multi-partner regional system.
- Excellent communication and storytelling skills to translate data into a compelling regional narrative.
This job description reflects management’s assignment of essential functions; it was not meant to be all-inclusive of the tasks that may be assigned.
Please apply by completing the form below. Application will remain open until the position is filled.