No doubt about it, Coronavirus is definitely a challenge.  Companies are taking an abundance of caution and concern about the unknown territory, which have led to the cancellation of large-scale events, in person meetings and non-essential travel.  Even with these challenges, one thing will never change… the need to communicate now more than ever. The current health scare aside, companies have begun to adjust their thinking when it comes to their employees and customers.  Technology has made enormous strides and it has made “virtual connections” more economical, productive and in the case of Coronavirus, safer. 

[Read more…] about Virtual Connections in Response to the Current Market Change

Every business is going to make mistakes – the food arrived cold, the package was delivered late, the line took too long, etc. And these negative experiences customers have, unfortunately, lead to negative online reviews. According to a report conducted by ReviewTrackers, a consumer is 21% more likely to leave a review after a bad experience than after a good one.

[Read more…] about Protecting Your Digital Reputation

As the U.S. grapples with our new reality fighting COVID-19, it puts things in perspective. What we need, what we want, and how we should carry on are all questions Memphians are asking themselves. This is a very scary time for brands. Companies in most verticals have seen a real slowdown in traffic and sales. As we come to terms with a new normal, the way we leverage marketing channels needs to shift.

[Read more…] about How to maintain a social media presence during a crisis

The CDC is currently responding to the outbreak of coronavirus, abbreviated COVID-19. This event is expected to have an impact on U.S. businesses. ProTech wants your business to be prepared as this crisis evolves.

Many businesses may need to move to a remote work model until the pandemic subsides. In order to be effective there are several things that your business needs to have in place.

[Read more…] about Key Ways to Prepare for Remote Work for Your Business